Below FAQ are some common concerns of our clients before purchasing art
- Museum quality poly/cotton canvas with satin varnish * 380gsm Cotton Canvas - UV-protective coating -Tight stretch by hand * Tightly folded corners - Mirrored edges so you don't lose any of your image, but still wraps around the support frames
Very carefully packaged in 3 protective layers. It is very low chance to be damaged.
If it will be damaged during the delivery, we will send you knew parcel, after a proof photo of damaged canvas.
We will send you new canvas.
Sizes are over all for set (see attached photo with the sizing guide on each of our product).
We send you a track number after it will be shipped (usually it take 1-2 working days to print, carefully wrap and to send by mailing company)
Please Contact Us As Soon as Possible for the change of shipment address. We cannot change the address after your order has been shipped.
We stated that we need 1-2 working days to produce it and carefully wrap it and 30 business days to deliver. But usually it take 14-21 days for the post office to deliver, but sometimes it takes and more.
Yes, usually it possible to customize.
Yes, it come on the wooden frame. Stretched on a 1,5" (3 cm) stretcher bars wooden frame. The image continues around the sides, mirror wrapped and Ready to Hang
We are gladly accept returns, exchanges, and cancellations Contact us within: 14 days of delivery Ship items back within: 21 days of delivery Request a cancellation: before item has shipped
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The appearance of colors may vary from monitor to monitor. Care instructions: 1 Never hang your canvas prints outside, in areas of high humidity or near any heat source! 2 Never use any chemical cleaners to clean your canvas prints! 3 To wipe the dust use a dry cloth without strong pressure on the surface.
The picture can not be hung in damp places, such as swimming pools, saunas. It is also desirable to have a picture in direct sunlight or under the air conditioner.
Our reputation is built on great customer experience. Please take the time to provide feedback on our shop and your experience with us. Your satisfaction is very important to us and we wish to work with you to resolve any issues, if you are not able to provide us with a 5 star rating for whatever reason.